Position Overview: 

We are seeking a motivated and talented Human Factors Engineer to join our team at Root Cause Insights (RCI). As a Human Factors Engineer, you will have the opportunity to work alongside experienced professionals in the field and contribute to the development of safe and user-friendly products. You will support the execution of human factors research activities, conduct user research, and assist in the implementation of usability testing and risk management processes. This position offers a unique learning and growth opportunity for individuals passionate about human factors engineering and product development within both the medical device and consumer product industry.  

Responsibilities: 

• Human Factors Support: Assist senior RCI team members in providing human factors engineering support to clients in the medical device and consumer product industry, contributing to the optimization of product usability and safety (when applicable).
• User Research Assistance: Participate in user research activities, such as conducting interviews, administering surveys, and observing user interactions, to gather insights into user needs, preferences, and behaviors related to product development.
• Usability Testing Support: Assist in the planning, preparation, and execution of formative and validation tests. Help collect and analyze data, and contribute to the identification and documentation of usability issues and improvement opportunities.
• Risk Assessment Assistance: Support the team in conducting risk assessments and hazard analyses related to human factors and use error for product development (particularly medical devices). Contribute to the development of strategies and recommendations to mitigate identified risks.
• Regulatory Compliance: Stay informed about relevant regulations, guidelines, and standards in the medical device industry, such as FDA Human Factors Engineering Guidance and IEC 62366. Support the team in ensuring compliance with applicable regulatory requirements.
• Documentation and Reporting: Assist in the development of usability engineering files, including task analyses, use-related risk analyses, and usability validation plans, ensuring accurate and comprehensive documentation in compliance with regulatory standards.
• Collaboration: Collaborate effectively with cross-functional teams, including human factors engineers, product designers, and clients, to integrate human factors considerations into the product development process. Contribute ideas and insights to improve the user experience.
• Learning and Development: Continuously expand your knowledge and skills in human factors engineering and usability through training opportunities, literature reviews, and active participation in professional development activities.
• Quality Assurance: Support the implementation of quality assurance processes, including the review of deliverables, adherence to standard operating procedures, and the maintenance of project documentation.

Qualifications: 

• Education: A bachelor’s or master’s degree in Human Factors Engineering, Industrial Design, Cognitive Psychology, Human-Computer Interaction, or a related field. Relevant coursework or internships in human factors engineering and usability are advantageous.
• Knowledge of Human Factors: Basic understanding of human factors engineering principles, methodologies, and best practices as they apply to medical device design and usability.
• Research Skills: Basic familiarity with user research methods, including qualitative and quantitative techniques. Ability to assist in data collection, analysis, and interpretation.
• Attention to Detail: Strong attention to detail to ensure accuracy and completeness of documentation and project deliverables.
• Communication: Excellent verbal and written communication skills, with the ability to effectively collaborate with team members and communicate findings and recommendations.
• Analytical Abilities: Basic analytical and problem-solving skills to contribute to the identification and resolution of usability issues and risk mitigation strategies.
• Regulatory Awareness: Familiarity with medical device regulations and standards, such as FDA requirements for human factors engineering and usability, is desirable.
• Software Proficiency: Proficiency in Microsoft Office suite (Word, Excel, PowerPoint) and data analysis software (e.g., SPSS, Excel) is preferred. Experience with usability testing tools and software is a plus.
• Adaptability: Ability to learn quickly, work in a dynamic and fast-paced environment, and adapt to changing project requirements.

To apply, please send your CV and a brief introduction to careers@rootcauseinsights.com.

Position Overview: 

We are seeking a motivated and detail-oriented Research Analyst to join our dynamic team at RCI. As a Research Analyst, you will assist in conducting research and analyzing your findings to support our client’s decision-making process. This entry-level position offers an excellent opportunity to gain hands-on experience in research methodologies and contribute to the success of RCI. 

Responsibilities: 

• Collect and analyze data on product use, competitors, and customer preferences using various research methods, such as surveys, interviews, and data analysis. 
• Assist in designing and executing research studies, including developing questionnaires, conducting interviews, and managing data collection. 
• Conduct literature reviews and secondary research to gather relevant industry insights and trends. 
• Assist in preparing research reports and presentations, summarizing findings, and providing actionable recommendations to stakeholders. 
• Collaborate with cross-functional teams to support research needs. 

Requirements: 

• Bachelor’s degree.
• Strong analytical and problem-solving skills, with the ability to interpret and synthesize data effectively. 
• Proficiency in MS Excel.
• Excellent verbal and written communication skills, with the ability to present findings in a clear and concise manner. 
• Detail-oriented mindset and ability to manage multiple tasks and deadlines simultaneously. 
• Basic knowledge of research methodologies and familiarity with survey design and data collection techniques is a plus. 
• Strong organizational skills and ability to work both independently and collaboratively in a team environment. 

This is an exciting opportunity for a motivated individual to kickstart their career in research and product development. As a Research Analyst, you will have the chance to contribute to meaningful projects, gain valuable experience, and grow professionally within RCI! 

To apply, please send your CV and a brief introduction to careers@rootcauseinsights.com.