Root Cause Insights
your global Human Factors and Usability partner
At Root Cause Insights, we understand the importance of collaboration and communication in delivering successful outcomes for our clients. We work closely with our clients to understand their specific needs and requirements, and we strive to deliver tailored solutions that meet their unique challenges.
Committed to providing a quality service
We are committed to staying up-to-date with the latest global regulatory guidance to ensure that our clients receive the highest quality service possible.
Leadership
Chris Kim, MD
Founder, CEO
Chris holds a Medical Degree from the Perelman School of Medicine at the University of Pennsylvania, and he has been working in the area of medical and regulatory affairs for over 16 years.
Chris specializes in the strategic implementation of human factors and usability testing for both medical devices and consumer products. His clinical background helps give him medical insight into the safety and efficacy of a product while understanding the risks that may prevent a smooth regulatory process. Under his guidance, over 400 medical devices have successfully met their safety and regulatory requirements.
Chris teaches at the University of Pennsylvania and Jefferson School of Medicine about the medical device development process and is considered an expert in the area of human factors application to design.
Our Team

Josh Divaker
Human Factors Manager

Max Gadebusch
Senior Human Factors Engineer

Gianna Maaddi
User Researcher
Contact Us
Contact our professional and friendly team with any questions you may have about what we offer, or if you would just like a chat to start your project with us.
Email: info@rootcauseinsights.com
US Phone: +1 267-494-9335
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